Shipping policy

Shipping Policy

Effective Date: October 5, 2026

CraftFitLab.shop is committed to making the delivery process straightforward and transparent. This Shipping Policy explains how shipping charges are calculated, how orders are prepared, and what customers should expect after placing an order.

Our products include everyday kitchen and household items such as vegetable peelers, refrigerator organizers, and measuring spoons.

1. Shipping Charges

We offer the following shipping structure:

Orders of $10.00 or More

Free shipping.

Orders Below $10.00

A $5.99 shipping fee applies.

The applicable shipping charge will be displayed during checkout before the order is finalized.

2. Order Processing

After an order is submitted and payment is successfully authorized, we begin the order-processing process.

Processing may include:

  1. Payment verification;

  2. Inventory confirmation;

  3. Product picking;

  4. Product inspection;

  5. Packaging;

  6. Shipping-label preparation;

  7. Handover to the applicable carrier.

Processing times may vary depending on order volume, inventory status, weekends, holidays, and other operational conditions.

3. Delivery Estimates

Delivery times displayed by the website or communicated to customers are estimates.

Actual delivery may be affected by:

  • Carrier capacity;

  • Weather;

  • Holidays;

  • Address accuracy;

  • Regional transportation conditions;

  • Customs or governmental procedures where applicable;

  • Unexpected logistics disruptions.

A carrier delay does not automatically establish that a product is lost.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please carefully verify:

  • Recipient name;

  • Street address;

  • Apartment, unit, or suite number;

  • City;

  • State;

  • ZIP code.

If an incorrect address is provided, contact us immediately at [email protected].

We will make reasonable efforts to assist, but an address correction may not be possible after the package has entered the carrier network.

5. Tracking Information

When tracking information is available, it may be provided through the email address associated with the order.

Tracking information may not update immediately after a shipping label is created.

Customers should allow reasonable time for the carrier's first scan and subsequent tracking updates.

6. Lost, Missing, or Delayed Packages

If tracking indicates that a package was delivered but you cannot locate it, please:

  • Check around the delivery area;

  • Check with household members;

  • Check with building management where applicable;

  • Review the carrier's delivery details;

  • Contact the carrier when appropriate.

You may also contact CraftFitLab.shop at [email protected] so we can review the order information.

If a package is confirmed to have been lost in transit, we may work with the carrier and customer to determine an appropriate resolution.

7. Damaged Packages

If a package arrives visibly damaged, customers should photograph the exterior packaging and the product as soon as reasonably possible.

Please contact us with:

  • Order number;

  • Description of the damage;

  • Photographs;

  • Any relevant carrier information.

We will review the circumstances and determine an appropriate solution under our Return and Refund Policy.

8. Incorrect or Missing Items

If you receive a product different from what you ordered, or if an expected item is missing from your shipment, contact us promptly.

We may request photographs of the package, packing materials, shipping label, and products received.

After verification, we may provide a replacement, missing item, refund, or another appropriate resolution.

9. Multiple Shipments

Depending on inventory and fulfillment circumstances, items from one order may occasionally be shipped separately.

If an order is divided into multiple shipments, customers may receive separate tracking information.

10. International Orders

Unless specifically stated otherwise on the website, our standard shipping arrangements are intended primarily for domestic orders.

International orders, if accepted, may be subject to additional delivery requirements, customs procedures, taxes, duties, or carrier restrictions.

Any such charges imposed by a destination country or authority may be the customer's responsibility unless expressly stated otherwise.

11. Shipping Restrictions

We may restrict shipment to certain locations where delivery cannot reasonably be completed because of carrier limitations, regulatory requirements, fraud concerns, or operational restrictions.

If an order cannot be fulfilled because of a shipping restriction, we will contact the customer and provide an appropriate resolution.

12. Changes to Shipping Policy

Shipping practices may change as our business, carriers, fulfillment arrangements, and product offerings develop.

Any updated Shipping Policy will be posted on CraftFitLab.shop with a revised effective date.

13. Contact Information

For shipping questions:

TRANSACTION MGMT. INC.
CraftFitLab.shop
2215 GERRY RD
SARASOTA, FL 34240
United States

Contact Person: FELICIA DONTA CROSS
Email: [email protected]